Shipping
drshitalbliss.com ships all the ordered items which are in stock and in case products are out of stock for some reason the customer shall be updated and once the product is back in stock it will be shipped or refund will be issued for all non-delivered Prepaid orders.
In order to cater to Pan India and ensure faster, smooth & hassle-free delivery, we continuously work along without our logistic partners & keep our customers updated about the same.
ORDER PROCESSING
Once the order is received, it is dispatched by speed post to reach 9-10 days long route based on the pin-code serviceability. All COD orders are dispatched only after confirmation from the customer via email, whats app or call. We strive to dispatch your order as soon as possible. At all steps of your order processing, we are in constant touch with you over phone, email, and whats app to keep you updated.
Delivery Timeline
Once the order is shipped, it will be delivered within 7 business days in A-1 & A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad, Hyderabad). For rest of the cities, it may take 4-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. For orders to be delivered in north-east/rural/ restricted zone/ disputed pin-codes, it may take 7-10 days or even longer depending on the location’s geographical constraints.
Laws & Regulations
We strongly recommend you kindly get well acquainted with the sales rules, regulations, and restrictions of your state. For any kind of shipment delays due to violation of rules, restriction, state or national emergency, natural calamities drshitalbliss.com cannot be held responsible for such things.
Delivery Address & P.O. Boxes
In case of wrong address, pin-code, or wrong phone number, etc mentioned in the order, customer must take immediate action & get in touch with our customer support team within 24 hours. Once the order is dispatched for the same, shipping address changes cannot be done. If in such case, the shipment is rejected, lost, or destroyed, no refund or credit note of any kind will be given.
We are sorry but we do not ship P.O. boxes. In case of exceptions customers should inform the company within 24 hours so that necessary action can be taken.
In case the tracking status is marked as delivered (which is confirmed by customer through OTP-SMS system), but the customer does not confirm delivery of product, the same concern must be raised within 48 hours beyond which the order will be marked as delivered.
Tracking Your Order
Once your order is shipped, a confirmation email and whats app message with the tracking details will be sent to you on your mentioned email id & contact info given at the time of placing the order. You can track your shipment with the help of the tracking id provided to you directly on our logistics partner website.
If the order is not delivered timely or tracking details are not received by the customer, he/she can contact our customer support team
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.
